Glenwood Caverns Adventure Park: Who Does That?

Ever wonder who works the various jobs at Glenwood Caverns Adventure Park or what it’s like to be employed at America’s only mountain-top theme park?

As Glenwood Caverns Adventure Park prepares for a hiring spree for the upcoming summer season, three employees share their insights and experiences. To learn more about summer employment, check out the video above. Our mission is to make people smile; if it’s yours as well, we invite you to apply for an opportunity to join our team.

RYAN MOREAU

What’s your job at Glenwood Caverns Adventure Park (GCAP)?

Tram base supervisor. I pretty much take care of operations at the base and that includes running the tram, manning the register and supervising the day-to-day operations at the tram base.

How long have you been at GCAP?

About nine months.

What keeps you at GCAP?

I love it! I’ve worked lots of retail jobs; the people at those other jobs were never happy—neither my fellow employees nor the customers. My naturally happy personality didn’t fit in there. Nancy, who is the general manager at the Park, noticed me at my old job and scouted me out.  She liked my work ethic and said she was going to hire me one day. She did! Thank you Nancy!

What’s the best part of your job?

I get to sell smiles for a living and it’s fantastic! GCAP is a very unique workplace. I have never experienced anything like it. I am part of an awesome company that feels more like a family than a job. GCAP is a company that’s going nowhere but up, and I want to be on board with them for the ride so to speak.

Do you have a memorable customer story?

I love the guests. There are a lot of neat people who visit the caverns. There are so many great stories, but one of my favorites is of a guest who was afraid of heights. She was very nervous about riding the tram. She wanted to see our amazing caves so bad though that she was able to tackle her fear of heights, get on top of that 7,100 foot mountain, and have fun. It was awesome!

DAN CHANEY

What’s your job at Glenwood Caverns Adventure Park (GCAP)?

I’m a cave tour guide. I do all the tours — walking and crawling.

How long have you been at GCAP?

I just wrapped up two years.

What keeps you at GCAP?

This job suits me to a T! I’ve been an earth sciences nerd for ages. I’m an amateur geologist, fossil hunter and prospector, so to say I’m at home in a cave is an understatement! Glenwood Caverns has a great product and outstanding management; it’s a testament to who Steve and Jeanne Beckley (the owners) are as people that working here it feels like a family.

What’s the best part of your job?

I love that I get to share what I know with the public. I’m one of those people who can remember details for 30 years—I’m a top-notch Trivial Pursuit player—I’ve been called the Bill Nye of Caves!

Do you have a memorable customer story?

You mean have I had a personal moment with a customer? Yes! Every day! One that stands out is when I had a geophysicist on one of my tours. This is a scholarly guy who really knows his stuff. Well, after the tour he let me know that he learned a few things he hadn’t known before. I took that as quite a compliment. Another time involved a grandfather and his grandson. After learning something new about cave science, I remember the boy saying with such enthusiasm, “Wow grandpa! That’s so neat!” It’s rewarding to engage with all kinds of guests, from all backgrounds, from all over the world.

DONNA WALKER aka “MAMA DONNA”

What’s your job at Glenwood Caverns Adventure Park (GCAP)?

I’m a grill cashier at the Lookout Grille.

How long have you been at GCAP?

I’ve been in Colorado for eight years — transplanted from Georgia — and worked at the Caverns for five years.

How did you get your nickname?

(Laughs) A bunch of guys in the kitchen started calling me that and it sort of stuck. I like to take care of people and make them smile.

What keeps you at GCAP?

It’s a great place to work! I love the location on top of a mountain and riding the gondola to work every day.  I love the customers, especially the kids. I’ve been able to see some of the kids of our regular customers grow up over the years and that’s a lot of fun. I also like the fact that GCAP offers military discounts. My son Dusty Walker is a bomb specialist in the US Army, and I’m proud of him and of all our veterans. When veterans visit, I like to go out of my way to thank them for their service.

What’s the best part of your job?

I’m a people person. If I can make someone’s day better I will. If I see a mom is struggling with her kid for example, I’ll make a whip cream face on a plate with chocolate eyes and a smile. That pretty much turns the kid’s day and the mom’s day around right away.

Do you have a memorable customer story?

This one time a gentleman gave me a great compliment. He said I should be on the Dr. Phil show to show other people how customer service is done. I just like to work with the public. It makes me happy to make other people happy.

If you’re on a mission to make people smile, consider joining the Glenwood Caverns Adventure Park team this summer. Visit glenwoodjobs.com for more information.

5 Reasons You Need An Annual Thrill Pass Now

Glenwood Canyon Flyer - Glenwood Caverns

Membership has its benefits. An annual thrill pass to Glenwood Caverns Adventure Park is your ticket to ride, but that’s only one of a handful pass-holder perks.

  1. Unlimited amusements. Hop aboard your favorite Glenwood Caverns Adventure Park thrill rides any time and as often as you want—that includes the new Haunted Mine Drop, plus other adrenaline-pumping faves like the Giant Canyon Swing, the Alpine Coaster, the Cliffhanger Roller Coaster, the Soaring Eagle Zip Ride and the Canyon Flyer. Your thrill pass also gains you admission to cave tours and attractions like the park’s 4-D movies, laser tag and melodrama shows. Gondola rides on the Iron Mountain Tramway are included in annual thrill passes as well. Some folks opt for a tram-only annual pass ($32) so they can grab a bite to eat, attend events and take in the always jaw-dropping views of the Roaring Fork Valley whenever they please.
  2. No black-out dates. Your annual thrill pass is valid anytime the park is open. Come for special events like Friday Afternoon Club, Music on the Mountain or Winter on the Mountain. It doesn’t matter if it happens to be spring break, the Christmas holiday or the height of summer, your thrill pass gives you access and endless options for entertainment and adventures.
  3. Great deal. Glenwood Caverns Adventure Park’s Annual Thrill Pass is a crazy good deal. Consider that a one-day Funday Pass costs $54 for adults and $49 for children, while an annual thrill pass runs $119 and $109 respectively. In just a little over two visits your pass pays for itself—after which it’s all gravy—or in our case ice cream, popcorn and homemade fudge!
  4. Discounts. Your annual thrill pass entitles you to discounts at any of the park’s restaurants and in the gift shop. Save ten percent on whatever tickles your taste buds. It could be on a meal at the Lookout Grille, a slice of pizza at the Snack Shack or funnel cakes at the Popcorn Wagon. Take home souvenirs or shop for gifts at the General Store, all while trimming a cool ten percent off the top just by flashing your thrill pass.
  5. Great gift. Wondering what to get the kid in your life—at Glenwood Caverns we define kid as any fun-loving individual ranging in years from school aged to septuagenarian—who has everything? How about a year’s worth of smiles, wonder, lasting memories and the joy of feeling alive, in other words a Glenwood Caverns Adventure Park Annual Thrill Pass.
Boy-on-Alpine-Coaster-at-Glenwood-Caverns-Adventure-Park

Purchase your Annual Thrill Pass today, visit www.glenwoodcaverns or call 970-945-4228.

The Family that Theme Parks Together Reunites Together

Family at Glenwood Caverns
Family at Glenwood Caverns

With families spread out across the country like never before, the logistics of organizing a family reunion can become especially challenging. When the group is too big for a backyard picnic, families look to larger venues to handle issues such as lodging, food and activities that can interest multiple generations.

“For larger reunions, you may want to consider a park, campground, a nice resort, or maybe even a theme park,” advises the popular site Family-reunion.com.  In reunionsmag.com, Jacky Runice points out that theme parks like Glenwood Caverns Adventure Park even provide a metaphor for families: “Since we all know family life is like a roller coaster ride with its ups, downs, sudden turns and heads bumping together, why not go with the flow and consider a family reunion around a theme park vacation?”

Once you’ve decided on a theme park location, someone in the family should take the lead as organizer for the group and liaison with the venue. That means communicating with everyone to choose the best date (with plenty of time in advance to arrange work schedules), purchase the tickets (which may involve tailoring tickets to individuals’ preferences), book the lodging and meals (after reaching general agreement on budget), and coordinating transportation (individuals and families can make their own plans, but the leaders should know the itineraries).

At Glenwood Caverns Adventure Park, groups of 25 or more can get catered meals and special rates for admission. There’s a wide variety of shows, entertainment, rides and attractions for all ages, plenty of lodging nearby, and you can even add an excursion for a relaxing, healthy soak at Iron Mountain Hot Springs. Contact us for more information. We promise a mountaintop experience that your family will remember for generations to come!