Smile! She Captures Life’s Happy Moments at Glenwood Caverns

Making memories that last a lifetime—for Tiffany Adams, the photo department manager at Glenwood Caverns Adventure Park, that phrase is much more than a saying. It’s her calling, her life’s work. What started out solely as a job to make some money, has become a career that includes managing the Caverns’ souvenir photography business and providing consulting services to other resorts and attractions.

You never know where a job might lead

When Tiffany started out in the souvenir photography business more than 14 years ago, she had no idea that accepting the photographer job at Monarch Ski Resort would change her life. “I had no photography experience and was really just looking for a job and thought, why not give it a shot,” she said. “I was pretty point and shoot at the time and not good at talking to and photographing people. I didn’t know why my backgrounds were terrible either. It would take a few years for me to become a better photographer.”

Acquiring skills and building a resume

A Glenwood Caverns souvenir photo flyerAs her skills improved and so did her career prospects. Now Tiffany shares her knowledge and skills with her staff and helps other attractions build successful photography programs. “Over the years I have learned so much about the art and business of photography. It feels good to be able to pass those skills on to others,” Tiffany explained. “It took a lot of practice, but I became very good at interacting with guests and getting them to smile in photos. For the first time in my life, I was making a real difference in people’s lives. This sense of satisfaction re-enforced my belief that I had found my calling.” Tiffany’s resume includes managing souvenir photography at some of Colorado’s biggest resorts including Keystone, Copper Mountain and Snowmass. She also helped launch the photography program at Squaw Valley Ski Resort in California. Not limited to winter season photo shoots, during the summer season Tiffany shot river rafting and managed the photography business for the Durango Railroad and the Grand Canyon Railroad. It was a summer gig that initially led her to Glenwood Caverns Adventure Park where she was quickly promoted to manager, but left at the end of the season to work in Durango. Tiffany spent about three years away from Glenwood Caverns. Her Caverns boss, general manager Nancy Heard, a natural at spotting and cultivating talent, kept in touch with Tiffany as the years ticked by. According to Tiffany, “The whole time I lived in Durango, Nancy checked in with me to see how things were going and if I was ready to come back to Glenwood.” When she was ready to relocate, Tiffany met with Heard and Caverns owner Steve Beckley. “They had me convinced. To this day, I have never looked back and Steve and Nancy have kept every last promise that they made to me.”

Opportunities keep coming

As a manager at Glenwood Caverns Adventure Park, Tiffany participated in the 53rd National Caves Association convention held this year in Glenwood Springs. The event brings together members representing over 80 show caves in the U.S., Bermuda and Barbados to exchange and share ideas on topics related to owning and operating a cave attraction. It was here she met John Graves, owner of Luray Caverns in Luray, Virginia. After getting the go-ahead from Beckley and Heard, Graves and his brother Rod invited Tiffany to visit their attraction to consult with retail, maintenance and IT managers about adding souvenir photography to their operation. After arriving home in Glenwood, Tiffany got back to work. “Then one day, Nancy asked me to call Colossal Cave Mountain Park in southern Arizona about their budding photography program. Their general manager had also been at the NCA convention!” Tiffany will be heading there soon to share her expertise in souvenir photography. “Wow! What a privilege.”

We’re hiring

Making people smile comes naturally to Tiffany. It’s one of the reasons she’s a great fit for Glenwood Caverns Adventure Park where our mission is: To Make People Smile! But every employee at Glenwood Caverns has that same potential to enhance guest experience and find value and meaning in helping others. Starting out at a seasonal job could have life changing consequences. You never know, so why not give it a shot, like Tiffany did.  Glenwood Caverns is currently hiring for the upcoming spring and summer seasons.

Glenwood Gondola: New Name, New Experience

Glenwood Caverns Adventure Park is excited to reveal the name of its soon-to-open new attraction. Beginning in March, Glenwood Gondola will transport visitors from the valley floor in Glenwood Springs to America’s only mountaintop theme park. 

The staff at Glenwood Caverns Adventure Park has been hard at work since fall when the park temporarily closed to install a new high-capacity gondola to transport visitors to and from the mountaintop.  Currently crews are working closely with a team from Leitner-Poma to install the newly named Glenwood Gondola.

Elevate Your Adventure

Set to open March 2019, Glenwood Gondola, with its tagline “Elevate Your Adventure,” signals a new era for Glenwood Caverns Adventure Park. “We’ve chosen a new name to emphasize just how much difference it will make in our guests’ experience. The 44 detachable cabins that won’t stop on the way up or down the mountain are going to more than triple our capacity and decrease the ride time,” general manager Nancy Heard said. “So, instead of waiting in line at the base or the top during peak season, our guests can spend that time enjoying the park. This also allows us to offer more events, even during the summer. Our Music on the Mountain schedule is greatly expanded with more Colorado bands for this year, and locals will still be able to enjoy live music during Friday Afternoon Club.”

Glenwood Gondola Progress Report

 Heard added, “At this point, the heavy excavation, the removal of the old concrete footers, is completed. All of the footers for the new gondola have been poured. The two columns for the supporting structure of the base terminal were installed last weekend. This week, the terminal for the base will be constructed. Next comes the support structure for the top and then the terminal building itself. After that, the tower assemblies will be flown in and the haul rope, or cable, will be installed. Finally, the gondola cabins will be attached. Once assembled and operational, testing will be conducted, followed by the commission by Leitner-Poma and licensing by Colorado Passenger Tramway Safety Board.”

Spring Grand Opening Planned

 A March grand opening celebration is planned for the new Glenwood Gondola and the re-opening of Glenwood Caverns Adventure Park. Guests can expect to enjoy faster transportation up and down the mountain with few or no lines, and a fresh, new look throughout the Park.